Start with the menu.
Browse an in-app native catalog. Your customers can start ordering directly, with no account creation or app download.
Sell your products on messaging apps
Châtaigne puts a sales agent inside the messaging apps your customers already use. It sells your products for you and works with takeaway and delivery.
Your customers useevery day.You should be selling there.
Instagram is in beta. TikTok and iMessage are coming soon; email [email protected] if you’re interested.
Customers can speak, type or tap.
We adapt to each customer’s preferred modality, making ordering faster and smoother.
In-chat payment.
Supports 125+ payment methods in 195+ countries.
Follow delivery in the same thread.
From the first DM to the doorstep. The customer gets delivery tracking and updates inside the chat.
Works with what you already run.
Châtaigne plugs into 100+ POS, the main payment providers and loyalty programs. Every conversation becomes a structured order that lands in the systems you already use, so your kitchen, your payments and your points keep running exactly as they do today. Larger operations get custom integrations with their existing stack.
Check your setupOrder #0435 routed to the kitchen.
Splash
HubRise
InnovorderReliable, safe & private.
One of our core principles is to provide an exceptional customer and merchant experience. For commerce infrastructure, that means delivering the best reliability on the market.
SOC 2GDPR - Compliant
Read our privacy notice 
The practical questions.
Châtaigne fits around the operation you already run. These are the practical questions teams usually want to settle before a first rollout.
Yes. Châtaigne connects each location’s catalogue, opening hours, fulfilment rules and POS setup, then uses geo-routing to direct every customer to the right location. One setup and, for example, one WhatsApp number can serve the entire organisation while giving the group one operating view.
Take your direct ordering to the future.
Show us your menu and the systems behind it. We’ll show you how Châtaigne fits.
